We have been ordering the Grandma Pie for years which is normally pretty good. Lately, each time it was delivered it's been burnt or saturated with oil. When we call to tell them of the issue, the management will direct us to call back the next day so we can handle it with someone else. Then when we do call back the next day they tell us "You are making up stories, we can't help you." Also, when we ordered dinners that included a salad, they forgot dressing or saturated it with heaps of dressing. The management does not care about their customers or customer service. All they care about is serving up poorly made food and collecting as much money as they can. 10/10 do not recommend.
New management keeping the same basic ingredients would really make this place shine.
Really bad food bad customer service
Best food, best pizza dough. Will not get a better tasting pizza in the central Jersey area. Want food, this is the place. You won't regret coming here.
The pizza here is really good, the owner is really nice, and we often buy dough here or lots of individual slices. Only giving 3 stars because anytime I order non-pizza items, they are wrong somehow. I called to order a salad and asked exactly what was in it (since it didn't specify on the takeout menu). The girl on the phone said "umm...lettuce. You know, salad stuff"...that's not an answer. I asked for fresh mozzarella on it and balsamic vinaigrette, I got some kind of cheese that wasn't fresh mozz and received a cup of pure balsamic vinegar. I also ordered a wrap on a different day and the dressing that was supposed to come on it wasn't on it. So for that kind of stuff, I say go somewhere else. But for pizza and dough, go for it!
JUST DONT GO THERE
SAVE YOUR MONEY
I recently handed a blond gentlemen a card with ten stamps on it to get my free pie and he denied me, claiming my NEXT pizza was free. He then gave me a card with TEN STAMPS ON IT. I get that we all can’t be doctors or scientists but this is BASIC math. Now I won’t get the stamp I’m rightfully owed and they’re guaranteed I’ll return.
Pizza is great. Best buffalo chicken pizza in the state. The buffalo wings are horrible. No sauce on them so they’re just fried chicken wings!
Unfortunately the staff isn’t too pleasant or bright. Not all, just some. The owner is a angry little man who seems bothered all the time. Also they have a stamp program that nets you a free pizza after ten pizzas. This would be great if they weren’t so hesitant and bothered by you claiming your free reward.
Luigi S New York Style Pizza is a US Meal Delivery based in South Plainfield, New Jersey. Luigi S New York Style Pizza is located at 2239 S Clinton Ave, South Plainfield, NJ 07080, USA.
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